Tickets & Refunds

Tickets for the 2023 edition will go on sale on the 11 October 2022 online via Mo:Dem Shop and through our listed ambassadors.

 

Ticket price will be announced soon.

Refund requests will be accepted from the start of the new year, 2023, online via Mo:DemSpace.

 

Completed refund request forms and refund cancellations for 2023 tickets must be received by 23:59 CEST on 31st May 2023. No late refund requests will be accepted.

 

The pace of refunded ticket payments depends on achievement of additional sales of refunded tickets. Refunded tickets will go on sale in June 2023.

 

Refunds are not possible for tickets bought in the June 2023 resale phase.

 

E-ticket refunds will be processed from the 1st of June 2023 onwards. Due to different laws and bank policies, the payment process may last until the 30th of June 2023 or longer.

 

The ticket buyer is able to request refunds for any ticket purchased within their order.

 

Please make sure your bank info is correct, if the correct banking information is not provided this will delay your payment and possibly incur extra bank fees for returned funds.

 

Note that all ticket refunds are subject to a fee of 25 € due to administrative costs, as its specified in our Terms and Conditions.

 

If you think you have been charged incorrectly or there was a problem with your payment, please contact shop@modemfestival.com.

Refunded tickets will go on sale in June 2023.

Exact date will be published within a reasonable time.

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